WHMCS: Lost 2FA Password?
When a WHMCS admin loses their 2FA backup codes, the rescue path is a single UPDATE query against tbladmins to clear authmodule and authdata.
1 min read
Currently, I managed some WHMCS Dashboard.
For a security things, I force administrative users to enable 2FA. This 2FA usually comes with backup codes. Unexpectedly, some users lost their 2FA password, even lost their backup codes.
For this issue, I need to reset the authentication through database.
Just go to your database, then reset the following user.
mysql> UPDATE tbladmins SET authmodule = '' AND authdata = '' WHERE username = 'forgetfull';Query OK, 1 row affected (0.00 sec)Rows matched: 1 Changed: 1 Warnings: 0Issue solved.
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